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Reverse logistics is often labeled as a black hole of inefficiency. Products go out, and what comes back is delayed, disjointed, and...

Resale used to be the afterthought. The box you checked after recovery, once all your forward logistics needs were handled. But that...

For years, reverse logistics has been treated like a cost center. The goal? Minimize loss. Accept shrinkage. Move on. But that mindset is...

Returns are rising. Labor costs are climbing. And customer expectations haven’t slowed down. For companies managing high-volume returns,...

With the raising demand for refurb phones over the past several years the secondary market continues to expand, driven by rising demand...